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Good care but waiting room toys were dirty and not great at keeping sick/well kids seperate
We have gone here for about a year and a half. We have received pretty good care and the phone staff is always very helpful and responsive. However, in my opinion is a lot a room for improvement in the office conditions. Specifically, the last time I was in the dirt on the toys in the waiting room was caked on some of the toys. I did bring this to the attention of the office staff and the lady did pull the toys so it may be taken care of. But it concerns me that I had to call it to their attention. I also don't feel that the carpet is very clean - maybe it's just my perception but the office is old and it seems that cleanliness has been placed on the back burner. When you have a toddler they want to run all over and cleanliness is important. Also, I do not feel that the office staff and set up are great at keeping the sick and well kids seperate from each other. The computer where the appointments are set by the staff and where you are supposed to stand when they schedule is actually on the sick kids side- - not great if your kid is well. So, in general good care but this practice could be great if they just payed attention to some of the little details. I would have probably given this practice a 4 but for the above issues.
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